Policies

Payments and Cancellations

Weather Restrictions

Care of Yard Signs

Liability

Privacy

COVID-19

 

Payment & Cancellations

  • You will receive an invoice via e-mail with the payment amount and a link to process your payment. 

  • Cancellations must be made at least 48 hours prior to delivery for a full refund.

Weather Restrictions

Hazaradous weather condions may inhibit us from safely setting up your yard greetings. Customers will receive a full refund of their payment if installation needs to be cancelled.

Care of Yard Signs

  • All the signs are property of The Sign Fairy. Customers are responsible for any damage done to the signs while on their property. 

  • Please DO NOT allow anyone to touch, sit, lean or play near the yard signs.

  • Do not attach any objects, including balloons, to the signs.

  • Arrange for lawn maintenance to occur before set up or after take down of the yard signs.

  • Please do not remove the yard signs from your lawn before take down occurs. We are happy to schedule the signs to be taken down early if needed.

Liability

The Sign Fairy and all employees are not liable for any injury or damage that may be caused to any person or personal property during the setup or removal of any rental signs.

Privacy

All personal information shared with The Sign Fairy via our website will be kept private and only used by the owners/employees to properly execute your order.  We will not share information with third party sources. 

We may wish to contact you via e-mail to announce seasonal specials or recent updates.  Please feel free to opt out of future correspondence by sending us an e-mail at anytime. 

COVID-19

All deliveries will be contactless in order to abide by social distancing guidelines set forth by the state of Illinois. You will be able to select the time of day that you prefer the set-up to take place.  All take downs will occur 24 hours after the set-up time. Once signs have been set-up, please avoid touching the signs in order to help us keep our inventory safe. Please contact us with any questions or concerns.

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